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Responsibilities Perform end-to-end orchestration across all processes and services managed by Client Management Engage clients throughout process, ensuring seamless delivery and client experience Proactively manage the relationship health and day to day maintenance activities of the client accounts and deliver the highest quality client service Own and drive execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases. Adhere to... more ->
Your new company Our client are a publicly-owned contractor who carry out maintenance and repair services across 3000+ sites across England on behalf of a large public-sector organisation. Your new role The role of the Hard Services Manager works with the regional operations management team to deliver a seamless maintenance programme (Planned Preventative Maintenance and reactive), effectively mana click apply for full job details more ->
A very exciting opportunity has come up to join a global travel company who is looking for a Customer Service Consultant to join them on a permanent basis. This role offers a basic salary of 25,000 with commission on top sitting at around 100 per month. This role offers hybrid working where there is a requirement to go into their London central office 2 days a week maximum with the rest being able to work from home. There is a requirement for weekend work however, this is on a rota basis, not every weekend and time off in the week is given when either Saturday or Sunday are worked. Job... more ->
Location(s): Glenrothes, Harlow (Hybrid) Summary of Role: Professional Services (Legal, Finance and HR) Commodity Manager develops sourcing strategies and Business Cases, selects sources, negotiates and manages supplier agreements of various types (Commodity/Service/Consultant/International) associated with medium complexity supplier requirements click apply for full job details more ->
Operations Executive £28000 - £30000 + annual bonus NW10 Monday to Friday working in the office (not Hybrid!) As a member of the Operations & Customer Service team, you will play a crucial role in supporting our day-to-day operations and ensuring the smooth functioning of the business. Key Responsibilities Management of Order Pipeline in co-ordination with the Warehouse team manage workload and ensure timely and cost-effective dispatch of orders. Review and resolve back-order issues by effective management of stock levels, co-ordination with procurement and communication with customers. Help... more ->
Fed Finance is a dedicated recruitment firm which specialises in Accountancy & Corporate Finance roles. Our client, is a well-established Advisory Firm, is looking for a Client Director. They are based in West London, near Harrow. Fed Finance is a dedicated recruitment firm which specialises in Accountancy & Corporate Finance roles click apply for full job details more ->
Do you want to work on behalf of Asahi, representing some of the biggest premium drinks brands in the world, including Peroni Nastro Azzurro, Asahi Super Dry and Fuller's London Pride? Join CPM and be part of our dynamic Asahi On-Trade Field Sales Team! £31,371 + £2000 joining bonus Supporting our long-standing partnership, we work together to attract and develop our people. Over 33% of our team transitioned into direct roles with Asahi UK last year, which meant four promotions within our team! Ideal Location: Twickenham, United Kingdom, TW8 Territory covering : Guilford, Harrow, Kingston... more ->
The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role. The importance of your role. This is your chance to be part of something a bit different. You'll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that's a great opportunity. You'll really get to know our customers and what they're looking for; it's everything from helping them find the perfect product, working deliveries and stocking the... more ->
We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team. In return, our Autocentre Managers are offered exceptional earning potential, a click apply for full job details more ->
FRENCH SELECTION (FS) German speaking Customer Account Coordinator Location: Watford Hybrid Working Available Salary: circa £ 30,000 per annum plus benefits Ref: 8124ACG To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 8124ACG The Company: A well-established and award winning company with international operations click apply for full job details more ->
Become a Customer Care Champion Are you someone who genuinely cares about helping others? Do you thrive in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you to join our team as a Customer Service Representative. The Role In this role, you'll be the friendly voice and face of our company, providing exceptional support to our social housing customers. Your primary responsibilities will include: Handling inbound and outbound customer calls with professionalism and empathy Troubleshooting and resolving customer queries with the assistance of our technical experts... more ->
We are seeking a dedicated and passionate Customer Service Team Member to provide exceptional service and support in our retail sector. This exciting opportunity involves handling customer queries, resolving issues, and ensuring a smooth customer journey in our St. Albans location. Client Details Our client is a major player in the retail industry, boasting hundreds of stores across the globe. They pride themselves on offering high-quality products and are committed to delivering excellent customer service at their St. Albans location. Description Providing high-quality customer service in a... more ->
Workforce Manager required by a large financial services firm. You will need strong analytical data skills (data creation, data analysis, data application and coaching) with the ability to understand MI, alongside experience of overseeing large teams (70-140 people) in a Contact Centre setting. You will be working closely with team leaders to identify underperformance and make plans to remediate/improve performance. Lead the design and continuous improvement of the management and dashboard reporting to provide insights and inform understanding around how teams and individuals can improve. In... more ->
Do you want to be part of a team offering great customer service? Do you want a role in a Contact Centre that doesn't involve cold calling, selling or people putting the phone down on you? Do you want a job that's Monday to Friday with no weekend callouts? Then we could have a role for you! We're looking for people to answer inbound calls and web chats from employees of our clients in relation to their occupational pension schemes. No prior experience is required as full training will be provided. We have a fantastic workplace culture with colleagues who are always on hand when needed to... more ->
Job Title: Complaints Handler Duration: 6 months Location: Reigate/remote - will initially have to do some training in Reigate Pay rate £250 p/d umbrella Job Description About the role - What you need to know: Complaint Handler will report to the Customer Services Complaints Manager. As a Complaints Handler you will be: Recording and acknowledging all complaints in writing as they are captured Investigating and resolving complaints to a highest standard, ensuring all aspects of every customer complaint are addressed and each complaint has a fair outcome. Issuing decision letters (Final... more ->
Brilliant at leading a team? Ready for the next step in your career as a Centre Manager with the UK's largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training... more ->
Plant Area Assistant Manager Kent From 32,000 per annum, depending upon experience You have spent time working and assisting in a Plant Area but are now looking to further develop your career and take that next step up into management. A keen interest in horticulture is paramount! What will you be doing? As Plant Area Assistant Manager you will be assisting in the running of the outdoor area of the Garden Centre which includes planning and supervising staff in the daily running of the plant area. Making sure that all the stock is clearly on show with pricing, mixed with replenishment and... more ->
Lift Service Co-ordinator Role Paying up to £29k Role Description: This is a Full time on-site role located in Sevenoaks for a Maintenance Coordinator. The Maintenance Coordinator will help with the running of the maintenance department working along side the Senior Maintenance Coordinator. Main Duties and responsibilities: Logging call outs on Lift Data, whether received from email or phone a click apply for full job details more ->
Monday to Friday Skills Needed: Good organisational skills Reliability and dependability Literacy & numeracy Self-motivated Upbeat and energised Team player Automotive industry experience Knowledge of automotive vehicles Duties for the role include, but are not limited to, 1)Answering incoming calls and emails, attending to enquiries from customers, identifying components required, suggesting add-on sales click apply for full job details more ->